• Always work with a sizable amount of leads
• Ask for referrals
• Always have datebook, business cards, gift certificates, and hosting brochures
• Give sincere compliments
• Build rapport everywhere you go
• Book within three (3) days of getting a lead
• Write down their name, day and night-time phone, where met and what was discussed
• Book on the spot whenever possible
• I have parties instead of classes.  When I invite people to a class, they hesitate.  When I have a party, everyone comes.

• Hold three demonstrations or classes a week
• Network everywhere you go
• Find the right situations for you to network according to your lifestyle, i.e. school, church, gym, work, etc.
• Talk to everyone
• Always go back to your client base and give them the opportunity to host a class.  This makes it possible for them to continue to get their product at a discount
• Book future appointments when you are meeting guests one-on-one at the end of the consultation:  check up appointment—see if any changes need to be made to their regimen, color analysis and makeup application, host a class to earn discount on products they weren’t able to buy at first appointment.  
• Remember, it’s not who you know, it’s who everyone else knows!

• Find a quiet, uninterrupted time
• Be enthusiastic and positive
• Datebook open—be prepared

• Is this a good time to talk?
• Have you heard of Arbonne?
• Do you have time for a facial?

• Listen especially for hesitations.  You can work with them to overcome their objections

• Arbonne does not advertise and can only be purchased exclusively through an Arbonne Consultant therefore keeping our prices lower than department stores
• It’s great that you are particular about your skin care.  I am too.  You can compare Arbonne to what you are currently using.  I’d love to hear your opinion.  I’ll also give you an alpha-hydroxy masque treatment.  You’ll love our color line.

• The facial takes only 45 minutes, and I can meet you at the office on your lunch hour or at home in the evenings.  My service will save you a lot of time.  Arbonne has skin care, color, vitamins, and body spa lines
• I can deliver or ship directly to you

• There is no obligation to purchase the products
• If you invite a few of your friends over to join us, I will give you a free gift and a discount on any Arbonne product you should decide to purchase

• This will keep your calendar full
•  Host is your business partner
• Tell host what to say and how to invite guests
• Give host product catalog, new invitation, order forms, and opportunity brochures
• Host can take outside orders
• Have host get firm commitments
• Help host with list (invite twice as many)
• Simple refreshments are best
• Bring a friend and receive a gift (must RSVP)
• Follow up (1) week before consultation with host.  Have host give you names and numbers and tell you a little about each guest (prospective consultants?)
• Host will be more effective if host has tried products first (Sample Pack)
• Let host know how much fun it will be

PRE-PROFILE GUESTS AND BUILD EXCITEMENT

• Ask them personal questions about their likes and dislikes regarding their skin
• Give them a connection with you
• You’ll know exactly what products to put out and you will be covering that at the class
• If guest can’t attend consultation, schedule private appointment with person.  If someone cannot attend, see if they can book their own class
• Allow host more time to invite more guests if need be
• Remember, you are more skilled at overcoming objections than host

• At close when filling out profiles, book additional consultations and schedule on the spot
• Offer free gift if they book at consultation
• Ask for referrals
• Make sure and go over our hosting rewards:  $150 Retail Sales receive NutriMinC Body Repair, a $65 value for $15.  $250 Retail Sales in addition to Body Repair, select $100 retail for only $20.

• Good hosts have several sets of friends.  They may have more consultations.  When reordering, ask them if they would like to schedule another consultation.
• Always send a thank-you note to host